Did you know Celebrity Cruises has a dedicated team of butlers, stateroom attendants, and concierges on board its ships? When you book The Retreat, regardless of which suite you’ve chosen, you’ll have the services of this attentive Retreat team to help you make the very best of your cruise.
Our Retreat Butlers are far from the archetypal image of a formal, stiff-backed gent. You’ll find them welcoming and friendly, male and female, from all across the globe. They’re all highly intuitive; smooth service at the highest level is second nature to them.
Discover how this unique service can make an exceptional cruise vacation even better.
1: Contact Your Butler Wherever You Are With Butler Chat
Your dedicated butler is only a message away with Butler Chat. You can get in touch from anywhere on board the ship via your personal device.
Perhaps you’ve decided you’d like specialty dining that night, or feel like indulging in a spa treatment. Your butler is on hand to attend to your every need.
Read: Cell Phones on a Cruise: Everything You Need to Know
2: Leave the Unpacking to Us
As soon as you arrive onboard, immerse yourself in the elevated cruising experience The Retreat offers without worrying about heading to your suite to unpack.
The Retreat Team will have everything in your suitcase put away while you enjoy a drink at the exclusive lounge or get acquainted with the ship.
You won’t even have to give a thought to your suitcases, neatly tucked away, until you debark from the ship. We will also pack for you at the end of your cruise.
3: Our Retreat Butler & Retreat Team Will Arrange Your Suite to Feel Like Home
We will make sure you feel right at home in your suite from the moment you arrive. First, by ensuring it’s 100% to your satisfaction from the first minute to last. Then, by personalizing your home at sea, arranging things just the way you like them, and making sure they’re always perfect.
You’ll be welcomed with a complimentary stocked minibar, for example, and premium Celebrity bath amenities, crafted exclusively for The Retreat.
All suites at The Retreat come with blissful bedding on our premium Celebrity king-sized Cashmere Mattress™ with exclusive Retreat bedding. You’ll also find premium, 100% cotton bath towels and robes waiting for you, a pillow menu, and in Royal Suites and above, exclusive complimentary sleepwear.
4: Let Us Take Care of Reservations
Whether you want to reserve a table at Luminae, the private restaurant exclusively for guests of The Retreat, or wish to dine in your suite, your Retreat Butler and team will act as your personal reservationist throughout your cruise.
Luminae is available to our suite guests for breakfast and dinner, and on embarkation days and sea days, for lunch, with a new, upgraded menu and new signature dishes by Daniel Boulud, our Global Culinary Ambassador. Just let your butler know what time you would like to dine.
We will also book dining times at the other onboard specialty restaurants, included in our Unlimited Specialty Dining Package for guests in Royal Suites and above, as well as make appointments for spa treatments, fitness classes, and onboard special events such as cooking classes or lectures.
Our Destination Experience Specialist will work with the onboard shore excursions team to arrange for Private Journeys excursions, Discovery Tours, or any other in-port sightseeing you might desire.
5: Going Ashore is Easier Than Ever
As well as the expertise of our Destination Experience Specialist, who can advise on excursions or independent activities in port, you will feel like a VIP on port days.
You’ll have access to a shore excursion departure lounge just for suite guests, where you can wait in comfort until your transportation is ready. What’s more, if you’ve arranged one of our Private Journeys, your butler will escort you from your suite to your awaiting car.
6: Our Retreat Butler & Team Will Pamper You 24/7
Need a soothing warm bath after a long day of sightseeing or a strenuous fitness workout? Just ask us, and we’ll be happy to draw a bath, lay out your premium robe and slippers, and turn down your bed for a short, refreshing nap.
Our dedicated team of attendants, concierges, and butlers execute with excellence, so getting shoes shined, shirts pressed, which is complimentary for guests in Royal Suites and above, hems stitched up, or buttons replaced is no problem.
They are well-connected members of our exceptionally dedicated staff of attendants and know who to call for exactly what needs to be done. This service includes delivering coffee, afternoon savories, and evening espresso, as you wish, every day of your cruise.
7: Stay a Little Longer
Ask your Retreat Butler about our Extend Your Stay offer, which is complimentary to guests in Royal Suites and above, but available to book for everybody in select ports of call.
If you have a late flight on disembarkation day, don’t join the morning rush to debark the ship. Instead, stay onboard and relax by the pool until mid-afternoon. We will serve a delicious lunch in Luminae to send you on your way.
Book The Retreat Experience
Can’t wait to book The Retreat experience for your upcoming cruise vacation? Browse Celebrity Cruises’ collection of suites and book your premium getaway today.
