Do you have room service?
24-hour room service is available any time of the day or night - simply order from the room service menu located in your stateroom (Room service fee of $9.95* applies). An 20% gratuity is additional and will automatically be added to your check.
Continental breakfast room service is complimentary. Available from 6am – 11am each day of the cruise except disembarkation day.
*Room service fee is subject to change without notice. 24-hour room service is complimentary for guests of The Retreat and Zenith Captain Club members.
Do you have room service?
Beginning December 30, 2022 on Apex, then rolling-out throughout the fleet a Room Service fee of $9.95* will be charged per room service order.
This is a fixed cost, so you will pay the same fee whether ordering one dish for one person in a stateroom or ten separate items for four people in a stateroom.
Please Note: An 18% gratuity is additional and will automatically be added to the check.
Breakfast Room Service Menu is available 6am - 11am each day of the cruise except disembarkation day.
All Day Room Service Menu is available 11am to 6am.
The ONLY items that will remain complimentary are those under the continental breakfast section of the menu. For example: if a guest orders from the Continental Breakfast section only, they will not be charged a $9.95 delivery fee.
Why is there a room service Fee?
Due to its high demand, this will help reduce wait times, increase accessibility, provide a high-quality product, and reduce food waste.
What kind of bedding will be in my stateroom?
Our guests’ vacation time is precious, so we set out to ensure that every moment of their vacation offers them the opportunity to do as much or as little as they choose, including relaxing in their bed or sleeping.
Celebrity’s eXhale® bedding features custom premium mattresses with patented design, made with sustainable and biodegradable materials*, plush duvets, and down feather and hypoallergenic pillows, and pure cotton linens. (*bedding experience can vary by stateroom category and class of ship). All Celebrity Cruises staterooms & suites feature the Celebrity eXhale® bedding program (excluding the Celebrity Xpedition).
Celebrity CashmereTM Mattress available in all Stateroom and Suites on Edge, Apex, Beyond, Ascent, Silhouette, Equinox, Millennium, and Summit.
Celebrity CashmereTM Mattress also available on Constellation (Suites only), Infinity (AquaClass® and Concierge Class only), and Reflection (Signature Suites only).
Are there safes or safety deposit boxes available onboard?
Each stateroom will be equipped with a safe. There are no safety deposit boxes available while onboard.
Are balconies and railings safe?
Balconies and railings are important safety features on our ships. Our balconies and railings exceed the height requirements of similar shore-side features. It is important that guests do not climb or sit on the railings for individual safety and because it is a violation of our Guest Conduct Policy, possibly resulting in dismissal from the cruise.
What are the restrictions of the upper berth?
The upper berths are the equivalent width of a twin bed. The maximum weight is 200 lbs. and not recommended for guests under the age of 6 years old. Upper berths are not recommended for guests with mobility concerns/issues.
What is an Obstructed View stateroom?
Will I be able to watch the big game onboard from my room or elsewhere?
We can never promise any television programming due to the challenges of receiveng satellite feeds on a moving ship however, we do have ESPN and ESON2 Caribbean feeds on all ships sailing from U.S. ports. Our shipboard TV will also commonly broadcast popular events in public venues as well as on guests TVs.
Can I smoke in my stateroom?
Smoking is not permitted inside any guest stateroom, nor on any guest veranda. There are designated outdoor areas where guests may smoke, and will be listed in the Celebrity Today (available once onboard).
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